Terms of Service
TRUCK & TABLE TERMS OF SERVICE
Effective Date: 7/1/2026
Welcome to Truck & Table ("Company," "we," "our," or "us"). By accessing or using our website, booking platform, or services, you ("Customer," "User," or "Vendor") agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Platform.
─────────────────
DEFINITIONS -
"Platform" means the Truck & Table website, booking system, and all related services.
"Customer" means any individual, company, or entity that submits an event request or books services through the Platform.
"Vendor" means any independent food truck operator that lists services or participates in events through the Platform.
"Services" means the event coordination, booking facilitation, and marketplace services provided by Truck & Table.
"Event" means any private, corporate, or public gathering for which services are booked through the Platform.
"Booking Confirmation" means written confirmation from Truck & Table that a Vendor has accepted an event and all required payments or deposits have been received.
─────────────────
1. NATURE OF SERVICES
Truck & Table is a marketplace and event coordination platform that connects Customers with independent food truck Vendors for private, corporate, and public events.
Truck & Table does not prepare, cook, serve, or deliver food and is not a restaurant, caterer, or food service provider of any kind. Truck & Table acts solely as a marketplace facilitator and does not act as agent, representative, joint venturer, or employer of any Vendor.
All food preparation, handling, service, staffing, licensing, permitting, and food safety obligations are the sole responsibility of the participating Vendor.
─────────────────
2. INDEPENDENT VENDORS
Food truck Vendors using the Platform are independent businesses and are not employees, agents, partners, or representatives of Truck & Table.
Truck & Table does not control food preparation, ingredient sourcing, staffing, health code compliance, food safety practices, vehicle operations, licensing, or permitting. Customers acknowledge that all services provided at an event are performed by the selected Vendor, not by Truck & Table.
─────────────────
3. VENDOR OBLIGATIONS AND COMPLIANCE
By listing on or participating in the Truck & Table marketplace, each Vendor represents, warrants, and agrees to maintain the following at all times:
(a) Permits and Licenses. Each Vendor must hold and maintain all permits, licenses, and certifications required by applicable federal, state, and local law to legally operate a mobile food unit, including but not limited to: a valid Mobile Food Unit Permit issued by the Texas Department of State Health Services (DSHS) or the applicable local health authority; all required city and county permits for each jurisdiction in which the Vendor operates; and any other licenses, certifications, or registrations required to legally operate a food service business in Texas.
(b) Insurance. Each Vendor must maintain, at minimum: (i) commercial auto/vehicle insurance covering the Vendor's food truck(s) at legally required coverage levels; and (ii) commercial general liability insurance in amounts sufficient to cover claims arising from food service operations. Truck & Table may request certificates of insurance or other proof of coverage at any time. Failure to maintain required insurance is grounds for immediate suspension from the Platform.
(c) Vehicle and Equipment Standards. Vendors must maintain all operating food trucks, equipment, and related vehicles in compliance with applicable Texas state codes and regulations, including all health and safety requirements for mobile food units.
(d) No-Show Policy. In the event a confirmed Vendor fails to appear at a booked event ("No-Show"), the Vendor is solely responsible for: (i) issuing a full refund to the Customer of all amounts paid for that event; or (ii) if mutually agreed upon by the Customer, rescheduling the event to a mutually acceptable date within sixty (60) days of the original event date. Truck & Table reserves the right to recover from the Vendor any costs, damages, or refunds incurred by Truck & Table as a result of a No-Show, including platform fees.
(e) Conduct and Professionalism. Vendors agree to conduct themselves professionally at all events, comply with all applicable laws and regulations, and not engage in conduct that could harm the experience of Customers or the reputation of Truck & Table.
─────────────────
4. EVENT REQUESTS & BOOKINGS
Submitting an event request does not guarantee Vendor availability or acceptance. A booking is considered confirmed only once a Vendor has accepted the event and all required approvals, deposits, or payments have been completed and acknowledged in writing by Truck & Table ("Booking Confirmation").
Truck & Table reserves the right to decline or cancel any event request at its sole discretion, with or without prior notice.
─────────────────
5. PAYMENTS & FEES
(a) Merchant of Record. Truck & Table acts as the merchant of record and payment facilitator for all bookings made through the Platform.
(b) Pricing and Quotes. When coordinating an event, Truck & Table will provide Customers with a final all-inclusive quote that may include Vendor service fees, Truck & Table coordination and platform fees, and any applicable taxes or additional event-related costs. All pricing is finalized at the time of Booking Confirmation. Once confirmed, pricing is final unless otherwise agreed in writing by Truck & Table.
(c) Full payment is due no later than ten (10) days prior to the scheduled event date, or as otherwise specified in the Booking Confirmation. If full payment is not received by seven (7) days prior to the event date, Truck & Table reserves the right to cancel the booking without refund, and the cancellation policy in Section 6 shall apply.
(d) Vendor Payouts. Upon receipt and clearance of Customer payment, Truck & Table will disburse the applicable portion of funds to the participating Vendor no later than seven (7) days prior to the scheduled event date, less any coordination, platform, or service fees retained by Truck & Table. Vendor payout amounts and Truck & Table platform fees are non-negotiable after Booking Confirmation.
─────────────────
6. CANCELLATION POLICY
(a) Customer Cancellations. The following refund schedule applies to cancellations initiated by the Customer, based on the number of days between Truck & Table's receipt of written cancellation notice and the scheduled event date:
• 30 or more days before the event: Full refund of all amounts paid.
• 14 to 29 days before the event: 50% refund of amounts paid.
• 13 days or fewer before the event: No refund.
All cancellations must be submitted in writing to admin@truckandtable.com. Where applicable, refunds will be processed within 7 business days of written confirmation of cancellation.
(b) Vendor Cancellations. If a Vendor cancels a confirmed booking, Truck & Table will make commercially reasonable efforts to secure a replacement Vendor. If a suitable replacement cannot be found, the Customer will receive a full refund of all amounts paid. Truck & Table is not liable for Vendor-initiated cancellations but will use its best efforts to assist affected Customers.
(c) Truck & Table Cancellations. Truck & Table reserves the right to cancel any booking at its sole discretion. In the event of a cancellation initiated by Truck & Table for reasons other than Customer or Vendor default, the Customer will receive a full refund of all amounts paid.
(d) Non-Covered Circumstances. Except as expressly provided in Section 7 (Force Majeure), Truck & Table is not responsible for weather conditions, attendance, turnout, Vendor sales performance, or event profitability.
─────────────────
7. FORCE MAJEURE
(a) Definition. A "Force Majeure Event" means any circumstance beyond the reasonable control of the affected party, including but not limited to: severe weather conditions (including hurricanes, tornadoes, flooding, ice storms, or extreme heat advisories), natural disasters, pandemics or public health emergencies, government-mandated shutdowns or permit revocations, or other acts of God that make performance of the event impossible, unsafe, or impracticable.
(b) Force Majeure Within 7 Days of Event. If a Force Majeure Event occurs within seven (7) days of the scheduled event date, the Customer may elect to reschedule the event to a mutually agreed-upon date within sixty (60) days of the original event date at no additional cost. No refund will be issued for Force Majeure Events occurring within this 7-day window. If rescheduling within 60 days is not mutually feasible, the parties will work in good faith to agree on an alternative resolution.
(c) Force Majeure More Than 7 Days Before Event. If a Force Majeure Event is identified and communicated to Truck & Table more than seven (7) days before the scheduled event date, the Customer may choose either: (i) a full refund of all amounts paid; or (ii) rescheduling the event to a mutually agreed-upon date within sixty (60) days of the original event date.
(d) Documentation. Truck & Table may require reasonable documentation or evidence of a qualifying Force Majeure Event before applying the protections set forth in this section.
(e) Limitation of Liability. In no event shall Truck & Table or any participating Vendor be liable for additional damages, losses, or costs arising from a Force Majeure Event beyond the remedies expressly provided in this section.
─────────────────
8. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Truck & Table shall not be liable for food quality, food safety incidents, allergic reactions, Vendor conduct, service delays, cancellations, property damage, bodily injury, or any indirect, incidental, special, punitive, or consequential damages arising from participation in an event or use of the Platform.
Participation in events and use of Vendor services is at the Customer's and Vendor's own risk. Customers and event attendees voluntarily assume all risks associated with event participation, including but not limited to food consumption, allergens, crowd-related risks, and outdoor or venue conditions.
In no event shall Truck & Table's total aggregate liability to any party exceed the total amount of fees paid by that party to Truck & Table for the specific event giving rise to the claim.
─────────────────
9. DISCLAIMER OF WARRANTIES
(a) Services Provided "As Is." THE TRUCK & TABLE PLATFORM (INCLUDING ITS WEBSITE, BOOKING SYSTEM, FEATURES, AND INFRASTRUCTURE) IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRUCK & TABLE DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
(b) No Guarantees of Platform Performance. TRUCK & TABLE DOES NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE, UNINTERRUPTED, TIMELY, OR ERROR-FREE; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.
(c) Disclaimer of Third-Party Actions, Goods, and Content. TRUCK & TABLE OPERATES SOLELY AS AN ONLINE INTERMEDIARY MARKETPLACE CONNECTING CUSTOMERS WITH INDEPENDENT FOOD TRUCK VENDORS. TRUCK & TABLE IS NOT A PARTY TO ANY TRANSACTION, AGREEMENT, OR CONTRACT COMPLETED BETWEEN A CUSTOMER AND A VENDOR. ACCORDINGLY, TRUCK & TABLE EXPLICITLY DISCLAIMS ALL LIABILITY AND MAKES NO WARRANTIES, GUARANTEES, OR REPRESENTATIONS REGARDING: (I) THE QUALITY, SAFETY, LEGALITY, AUTHENTICITY, OR SUITABILITY OF ANY FOOD, GOODS, OR SERVICES PROVIDED BY VENDORS; (II) THE TRUTH, ACCURACY, OR COMPLETENESS OF ANY VENDOR-PROVIDED CONTENT, DESCRIPTIONS, REVIEWS, OR PRICING; OR (III) THE IDENTITY, CREDENTIALS, PERFORMANCE, OR CONDUCT OF ANY VENDOR OR CUSTOMER ON THE PLATFORM.
(d) Assumption of Risk. YOUR USE OF THE PLATFORM AND ANY TRANSACTIONS OR INTERACTIONS WITH VENDORS OR CUSTOMERS THROUGH THE SERVICES ARE ENTERED INTO ENTIRELY AT YOUR OWN RISK. ANY WARRANTIES RELATING TO VENDOR SERVICES ARE PROVIDED SOLELY AND DIRECTLY BY THE RESPECTIVE VENDOR, NOT BY TRUCK & TABLE.
(e) Jurisdictional Exceptions. CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.
─────────────────
10. INDEMNIFICATION
Customers and Vendors (collectively, "Users") agree to indemnify, defend, and hold harmless Truck & Table and its owners, officers, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: Vendor services or food provided at any event; Customer or attendee conduct at or related to any event; any violation of these Terms by a User; or any third-party claims arising from a User's participation in or use of the Platform.
─────────────────
11. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT SIGNIFICANTLY AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.
(a) Informal Resolution First. Before initiating arbitration, the disputing party must contact Truck & Table in writing at admin@truckandtable.com and describe the nature of the dispute in reasonable detail. The parties agree to attempt to resolve the dispute informally for a period of thirty (30) days from the date of written notice. If the dispute is not resolved within that period, either party may initiate arbitration as provided below.
(b) Mandatory Binding Arbitration. Except as provided in subsection (d) below, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or any event booked through the Platform — including disputes regarding interpretation, formation, performance, breach, or termination of these Terms — shall be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") under its then-current Commercial Arbitration Rules (for disputes involving Vendors) or Consumer Arbitration Rules (for disputes involving Customers), which are available at www.adr.org. The arbitration shall take place in Texas, or remotely by mutual agreement of the parties.
(c) Arbitrator Authority. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
(d) Small Claims Court Exception. Either party may bring an individual claim in small claims court in Texas if the claim qualifies under that court's jurisdictional limits, provided the claim is brought and maintained on an individual basis and is not consolidated with any other claim or proceeding.
(e) CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND TRUCK & TABLE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE FOR ANY REASON, THEN THE AGREEMENT TO ARBITRATE IN THIS SECTION SHALL BE NULL AND VOID AS TO THAT CLAIM ONLY, AND THAT CLAIM SHALL PROCEED IN COURT SUBJECT TO THE GOVERNING LAW AND VENUE PROVISIONS OF THESE TERMS.
(f) Mass Arbitration. If twenty-five (25) or more similar arbitration demands are filed against Truck & Table by or with the assistance of the same law firm, group of law firms, or coordinating organization within a 180-day period ("Mass Arbitration"), the parties agree that the AAA's applicable Mass Arbitration Supplementary Rules shall govern. If those rules are unavailable, the parties agree to a bellwether process: the parties shall jointly select ten (10) representative claims to be arbitrated first. All remaining demands shall be stayed pending resolution of the bellwether cases. The results of the bellwether cases may be used to facilitate settlement of remaining claims but shall not be binding precedent in any individual proceeding.
(g) JURY TRIAL WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES HEREBY WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM.
(h) 30-Day Arbitration Opt-Out. If you do not wish to be bound by the arbitration agreement and class action waiver in this Section, you must notify Truck & Table in writing within thirty (30) days of first agreeing to these Terms by emailing admin@truckandtable.com with the subject line "Arbitration Opt-Out" and including your full name, email address, and a clear statement that you wish to opt out. Opting out does not affect any other provisions of these Terms. Truck & Table will not penalize, restrict, or otherwise treat you differently for exercising your opt-out right. If you opt out, disputes shall be resolved in accordance with Section 15 (Governing Law) of these Terms.
(i) Arbitration Fees. Arbitration filing fees and arbitrator compensation shall be allocated in accordance with the applicable AAA rules. Truck & Table will not seek attorneys' fees from Customers in connection with any arbitration unless the claim is determined by the arbitrator to be frivolous.
─────────────────
12. INTELLECTUAL PROPERTY
All Truck & Table branding, logos, website content, and Platform materials are the property of Truck & Table and may not be copied, reproduced, distributed, or used without prior written permission. Nothing in these Terms grants any User a license to use Truck & Table's intellectual property.
─────────────────
13. ACCOUNT SUSPENSION AND TERMINATION
Truck & Table reserves the right to suspend, restrict, or permanently terminate any Customer or Vendor account at its sole discretion, with or without prior notice, for reasons including but not limited to: violation of these Terms; failure to maintain required permits, licenses, or insurance; conduct harmful to other Users, Vendors, Customers, or the Truck & Table brand; fraudulent, deceptive, or illegal activity; or non-payment of amounts owed to Truck & Table.
Upon termination, pending bookings may be cancelled in accordance with the applicable cancellation policy, and all outstanding amounts owed to Truck & Table remain due and payable. Provisions of these Terms that by their nature should survive termination — including limitations of liability, indemnification, the dispute resolution and arbitration provisions, and governing law — shall survive indefinitely.
─────────────────
14. MODIFICATIONS TO TERMS
Truck & Table reserves the right to modify these Terms at any time. For material changes, Truck & Table will provide at least seven (7) days' prior notice by posting updated Terms on the Platform with a revised effective date. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue use of the Platform.
─────────────────
15. GOVERNING LAW AND VENUE
These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 11, the parties consent to exclusive jurisdiction and venue in the state or federal courts located in Travis County, Texas.
─────────────────
16. PRIVACY POLICY
Use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data. The Privacy Policy is incorporated into these Terms by reference.
─────────────────
17. ENTIRE AGREEMENT
These Terms, together with any Booking Confirmation and the Privacy Policy, constitute the entire agreement between you and Truck & Table with respect to your use of the Platform and supersede all prior agreements, representations, or understandings between the parties on these subjects.
─────────────────
18. CONTACT INFORMATION
For questions regarding these Terms, please contact:
Truck & Table
Email: admin@truckandtable.com